We collect personal information from you, which can include information such as:

  • name

  • address

  • email addresses

  • contact information

  • computer or network

  • interactions with us

  • billing or purchase information

  • family information and digital risks

We collect your personal information in order to:

  • provide relevant information, notifications, advice and recommended solutions to you

Besides our staff, we share this information with:

  • support partners who can assist customers with issues or problems (in order to resolve any issues the customer is having), however we notify the customer we are sharing the information or we only share anonymised or generic scenarios where you cannot be identified.

Providing some information is optional. If you choose not to enter information we may not be able to provide the most relevant advice to you to mitigate risks.

We keep your information safe by using the maximum security the customer database allows and only allowing certain staff to access it .

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at or  or PO Box 56578, Dominion Rd, Auckland, 1446.